Returns & Exchanges

At Valencia Perfumes, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused fragrance products.

1

Initiate Your Request

Contact our concierge team at support@valenciaperfumes.com with your order number and the reason for your return to receive a Return Authorization Number.

2

Secure the Packaging

Carefully pack the perfume in its original, cellophane-wrapped box and place it inside a sturdy shipping carton to prevent damage during transit.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing